How a global bank created a single view of its customers in 3 months

September 12 2019

1 comment.
single view of customer

Businesses of all industries and sizes can understand the growing importance of a single, unified customer view. Financial institutions in particular are realizing the advantages of an aggregated representation of customers’ personal data and behavior such as previous interactions, history, purchases, etc. to better serve their customers. 

Top 5 financial tech trends

banking technology concept

Discover the top five insights realized by IT leaders in financial services organizations as they undergo digital transformation.

Modernizing customer engagement with open banking platforms

mobile wallet and credit card

How can banks operating on a 20th century business model adequately service customers with 21st century expectations?

Open banking vs. marketplace banking

December 17 2018

0 comments
Open banking

It’s conference season, and this year we hosted Sibos in Sydney. Amongst the hot topics were Australia’s New Payments Platform (NPP), open banking and marketplace banking. In this post I share the top insights and trends emerging in the financial industry.