I have no doubt we will see artificial general intelligence (AGI) in my lifetime. For those wondering, AGI is a machine that has the capacity to understand or learn any intellectual task that a human being can. A number of tests have been proposed for this intelligence. One of these requires a machine to enter an average American home and figure out how to make coffee: find the coffee machine, find the coffee,
There is a data revolution driving the digital transformation movement. Organizations can reap plenty of business benefits in the back office by digitizing data and automating their processes. However, the companies setting the bar in the digital economy are the ones that maximize their use of data to deliver captivating customer experiences. These companies recognize the value of raw data, know how to refine it, and how to disperse it throughout their digital touchpoints.
Much of the world only knows AI from what they see in movies. For decades, Hollywood has portrayed artificial intelligence (AI) in contradictory ways, simultaneously depicting it in a positive and negative light — AI is either going to save humanity or it will be the biggest threat we have ever faced. While these portrayals are often stories of fantasy, our future is destined to be heavily impacted by artificial intelligence.
The U.S. government relief programs in response to COVID-19 have put an unprecedented workload on the banking industry. The small business funding programs like Paycheck Protection Program (PPP) loans and Small Business Administration (SBA) Bridge loans have generated 14 years’ worth of applications in 13 days underscoring the importance of digital transformation.
Many businesses today are trying to augment and improve their customer, partner, and employee experiences by leveraging artificial intelligence and bots, yet grapple with the issue of cybersecurity. We’ve all heard of the numerous accounts of cybercriminals taking advantage of chat APIs, social network application vulnerabilities, and increasingly sophisticated phishing campaigns. However, the majority of cybersecurity hacks are still accomplished in a rather old-fashioned manner — through the use of stolen credentials.
Consumer technology moves fast. What’s shiny and new one day can quickly become a relic of the past when the next innovation or iteration comes along. Unfortunately, enterprises don’t have the luxury of simply plugging and unplugging technology into their digital ecosystem the way we as consumers unplugged our Sony Walkmans in favor of iPods and iPhones. This is especially true as we look to artificial intelligence (AI). AI has the potential to produce game-changing business outcomes based on data stored in legacy systems—if enterprises can figure out how to make it work.
Organizations today are under increasing pressure to move faster to stay relevant. It requires CIOs to embrace a new way of thinking about IT, one that distributes the IT function throughout the business rather than concentrates it in a single team.
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