3 API use cases for government agencies responding to COVID-19

COVID-19 has shown that in a time of crisis, governments need complete and up-to-date data to protect citizen safety, track and mitigate the spread of the virus, and provide key services such as testing and social assistance programs.

As more cities and states begin the reopening process, having a clear plan of action for intra-agency collaboration and informed decision making will be essential to keeping everyone safe.  

4 critical steps to reopening your business

Reopening the workplace in this new normal will no doubt be a challenge. CIOs and IT leaders must respond quickly to the seismic changes to the work environment created by COVID-19, and lead the effort to connect data, implement new digital capabilities, and improve workflows. As organizations look to reopen their doors, both to employees and customers, the focus on health and safety needs to continue. CIOs must also lead their businesses in optimizing the remote,

How Patient 360 can help address COVID-19 challenges

COVID-19 has brought unprecedented challenges across all industries, but its impact on healthcare is unparalleled. Without access to testing centers or vaccines, patients and citizens are left with many unanswered questions.  

These unanswered questions have a sizable impact on healthcare — a significant being the contact centers. Hospitals across the globe are hit with higher call volumes than ever before by patients who rightfully want to know if they should come into the hospital to be tested,

3 tracks CIOs must navigate to recover from and grow beyond this crisis

COVID-19 has challenged leaders across organizations to move at an unprecedented pace, as they go from stabilizing operations to reopening the workplace to growing in the next normal. Startups have crumbled and more than 100,000 small businesses closed permanently in the new economic reality. Ninety-four percent of the Fortune 1000 have seen supply chain disruptions, forcing companies to quickly find new ways to reduce supply chain risk and the likelihood of any future disruptions.

Outmaneuvering uncertainty to turn massive challenges into meaningful change

Organizations worldwide and the communities they serve are experiencing extraordinary trials due to the COVID-19 pandemic. As we collaborate with our partners to provide insights and tools to help leaders manage their business and lead through change, we’d like to highlight solutions that Accenture has developed to help address key customer challenges.

6 ways to uplevel your IT career in the new normal

The phrase “new normal” is everywhere these days — both in our daily life and at work. This shift in the way the world operates will change the types of jobs needed and the ways businesses operate. When the economy starts to open up and businesses adapt to the new normal, the kind of jobs available and skills needed will also shift. The focus will be on digital initiatives in the post-COVID world and hence the demand for IT skills to deliver these new digital channels and initiatives will be high.

How COVID-19 is reimagining the IT organization

The initial business stabilization action needed at the beginning of the pandemic increased the stress on IT organizations to support remote working capabilities, maintain business operations, deliver projects, and innovate. However, the demand for IT didn’t stop with stabilization. As organizations across regions adjust to the new normal and plan for their employees to return to work, IT priorities have shifted once again. 

How to manage operational risk in banking during times of rapid change

The unprecedented disruption of COVID-19 has changed how consumers interact with banks; there’s been a 20% increase in digital engagement levels and a halving in the use of cash. Many banks have also needed to rapidly meet the demand for new services such as ‘Interruption Loan Schemes’ to support those hit hardest by lockdown measures and, like many organizations, are operating with a partially remote workforce. Much of this change could remain even after the pandemic;

3 IT leaders share their biggest learnings from COVID-19

COVID-19 has challenged leaders across organizations to move at an unprecedented pace, as they go from stabilizing operations to reopening the workplace to growing in the next normal. According to a recent survey of Fortune 500 CEOs, 63% said that the crisis would accelerate their digital transformation. Every industry faces immediate change, and every organization needs to deliver faster than ever before.

PwC: solving customer challenges during COVID-19

Organizations worldwide and the communities they serve are experiencing extraordinary trials because of the current COVID-19 pandemic. As we collaborate with our partners to provide insights and tools to help leaders manage their business and lead through change, we’d like to highlight some solutions PwC has developed to help address key customer challenges.