Combatting empty-shelf syndrome: Keeping grocery shelves stocked in the midst of crisis
Businesses across every industry have faced unparalleled disruption to their operations as a result of the coronavirus pandemic. In the retail sector, we’ve seen
Four key takeaways from NRF 2020
This year’s National Retail Federation (NRF) Conference made it clear that retailers must continue to focus investment on delivering seamless, omnichannel experiences for customers
NRF 2020: Learn about headless commerce with MuleSoft and Commerce Cloud
Consumers who use multiple channels to shop spend 9% more when they come into the store. In fact, 73% of today’s consumers use more
Why digital retail is like online dating
When it comes to online dating, it’s all about how you present yourself. Your profile needs to speak to who you are and send
EDI with an API-led approach
When EDI first came into use, supply chains were simpler, with a limited number of suppliers. Now, thanks to globalization and specialized manufacturing, there
Top 5 retail tech trends
Discover the top five insights realized by IT leaders in retail as they undergo digital transformation. (more…)
Key NRF 2019 takeaway: the need for retail’s new platform-based business model
Last week’s NRF show made the digital imperative for retailers loud and clear – from analytics, AI, IoT, and chatbot demos to even the
How C&A increased eCommerce reach by 122% with MuleSoft
C&A doubled its eCommerce reach by 122% and expanded from nine to 20 countries with MuleSoft. Here's how. (more…)
CIO perspective: We all recognize the importance of data to the customer experience, so why can’t we get it right?
I began my career in retail technology in 1992, a few years before Amazon began selling books online and would, as we all know,
How to build seamless omnichannel experiences with MuleSoft
These days, the entire shopper journey --- from awareness and acquisition to transaction and service --- has been completely disrupted. (more…)