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    Home > retail

    retail

    Connectors and templates

    Enhance your customer journey with MuleSoft Accelerator for Retail

    Delivering a personalized customer experience has never been more important, especially with the rise of digital commerce. Consumers are in the driver's seat when
    Paty Riquelme
    7 mins read | July 20, 2021
    API strategy

    How to build connected customer experiences across the retail value chain

    The growth of digital commerce and omnichannel interactions have forced retailers to further invest in digital transformation to meet the evolving expectations of their
    Amber Aragon
    6 mins read | May 27, 2021
    Business

    Opinion: Did lack of agility stall a retail giant’s digital transformation attempt?

    In a recent article about a major retailer’s struggles to balance Amazon-grade competitive pressure to digitally transform against the livelihoods of its in-store customer
    David Berlind
    10 mins read | May 11, 2021
    Business

    On the go: What retailers can learn from Amazon’s continued high-street push

    The launch of the UK’s first Amazon Fresh stores last month caught a lot of attention, with long queues building up outside and the
    Ian Fairclough
    8 mins read | April 26, 2021
    Salesforce integration

    How to prepare for a surge in holiday customer service calls

    This holiday season will be unlike any we’ve ever experienced. Despite the uncertainty of whether consumers will spend money during this holiday season, consumers
    Paty Riquelme
    8 mins read | December 10, 2020
    Business

    How to personalize the shopper experience with headless commerce

    I’m more loyal to retailers when I feel like I have a direct connection, and I’m not alone: 84% of consumers say that being
    Harsh Karmarkar
    8 mins read | November 17, 2020
    Business

    4 ways real-time inventory updates can save retailers time and money

    Using physical stores to support digital shopper traffic might seem counterintuitive, but monthly rental fees are a sunk cost and inventory is already sitting
    Paty Riquelme
    9 mins read | November 4, 2020
    Salesforce integration

    How to up-level your shopper’s customer experience with MuleSoft Accelerator for Commerce Cloud

    In our previous blog, we explored how our latest update to MuleSoft Accelerator for Salesforce Commerce Cloud, a prebuilt integration solution consisting of integration
    Parth Shah
    6 mins read | November 2, 2020
    Dev guides

    3 APIs that enable self-service for eCommerce customers

    COVID-19 isn’t just revealing issues across society, health-care preparedness, and business continuity — it’s also revealing new omnichannel capabilities for retailers beyond “curbside pickup”
    Rajesh Ganapathy
    11 mins read | May 22, 2020
    Digital transformation

    3 ways our customers are using APIs to build future-proof businesses

    The line between technology and non-technology companies is being blurred as businesses are looking more and more to create winning customer experiences through digital
    Aubrey Morgan
    6 mins read | May 19, 2020
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