Here at MuleSoft, we are committed to providing a workplace where everyone has equal opportunity and is fully supported to do their best work. We’re proud signers of the Equal Pay Pledge, and today, in honor of International Women in Engineering Day, we’re excited to celebrate by introducing you to one of the many women on our global Engineering team, Ana Felisatti from our Buenos Aires office.
I work as a Product Manager for the Platform Core Services team at MuleSoft. My team works primarily on Identity and Access Management services, platform sign ups and logins, audit logging, and entitlement services. My team is unique in that the consumers of our services vary from external customers to internal teams such as Support, Sales Ops, Finance, and Product teams. We are like the glue that holds the different components of Anypoint Platform together.
I am a Senior Software Engineer in Test. I have two jobs: I am the Product Owner of Central Automation and the Lead Engineer in the Engineering Services team.
The Central Automation team’s mission is to support the engineering team with their Test Automation debt, from Unit to end-to-end. On the other hand, Engineering Services is a small team and its mission is to enable engineering teams to deliver high-quality software within a short period, by leveraging and optimizing tools and practices.
That’s a good one! I would say it’s working together with my customers to structure a successful MuleSoft journey for them. This includes combining both the technical and organizational aspects of the journey, as well as prioritizing projects, and outlining KPI’s, prerequisites, and success factors. Since MuleSoft is a technology company, some customers often don’t take the above factors into account. Still, they’re crucial to the customers’ success. The most interesting (and challenging) aspect is diving deep into the customer’s world, looking where MuleSoft can add value, and then analyzing what is required from both sides to realize that value. In short, you’re building bridges between IT and Business departments.
I work on the Sales team in our Sydney office as an Enterprise Account Executive at MuleSoft focused on organizations in the Financial Services and Insurance industry in what’s called ANZ North. ANZ North is the New South Wales and Queensland regions within Australia. If you boil it back, my role involves two responsibilities:
As a DevOps Engineer in our Buenos Aires office, right now, I’m working on a project monitoring system integrations. There are a few legacy solutions that will be deprecated, so I’m using some of the company’s automation tools to migrate all these checkpoints, monitors, and alarms to a new system. It’s a very interesting project because if your monitoring solution is generating a lot of alerts, people tend to ignore them; then one day a very critical alert could be ignored. This project allows us to integrate everything into one system, with very specific metrics, which helps ease the monitoring solution.
In my role as Solutions Consultant on the Pre-Sales team, I find the complex transformational projects the most interesting; there are so many different parallel streams of work and the role of integration can vary a lot between them. For example, a few of the customers I’m currently working with are undergoing large scale legacy modernisation and migration to the cloud, alongside opening access to their data and trying to provide re-usable services that are safe to innovate on as well as fulfil business-critical processes. Having to think about a piece of integration from many different perspectives and different consumer experiences, rather than just how we can integrate with a specific system, is fascinating to get my brain stuck into.
I am a Strategic Account Executive at our San Francisco HQ, ultimately responsible for MuleSoft’s relationship with some of our strategic customers on the West Coast. Although I have a commercial focus, what motivates me every day is ensuring that my customers are wildly successful and, as a result, expand their relationship with us.
Since its beginning, MuleSoft has been a truly global company: Our founder started in England and traveled to Buenos Aires to build the first version of MuleSoft years ago, then a headquarters in San Francisco was founded, and today we have offices across five continents. We asked 17 Muleys across the world what their favorite thing is about working at MuleSoft so you can see what it’s like to be a Muley in your part of the world. Read their responses below, and check out our over 175 open positions to find where you can make the biggest impact.
I am the Channel Manager across all of Australia and New Zealand. I manage not only the large GSIs like Accenture and Deloitte but also the smaller, more boutique specialized partners. A channel manager covers all aspects of account development from business planning to marketing and enablement. We also act as the conduit between them and Mulesoft, making sure all levels and areas of the organizations are connected with their relevant counterparts.
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