DevOps, APIs, and API strategy: how US businesses are transforming

US CBR report

94% of U.S. organizations are undertaking digital transformation and are more likely to report they provide a completely connected customer experience.

The changing role of IT in the digital age

business and IT collaboration

IT is moving away from an exclusively operations-focused role into more of a central business role, setting the stage for success in the digital age.

Top IT trends shaping global enterprises

top IT trends

For businesses, digital is just the threshold for competition; to come out on top, IT and business leaders must tackle a new set of challenges.

New research: 97% of enterprises have sights set on digital transformation

2019 Connectivity Benchmark

Top technology trends include security (57%), big data/analytics (55%), IoT (49%), and AI (36%).

Zero trust: The key to securing the API economy

December 21 2018

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Securing API Economy

There’s no doubt that today’s businesses are under increasing pressure to innovate faster. Looking to deliver innovative offerings at an accelerated pace to meet ever-evolving customer expectations, many are turning to modern development models underpinned by the cloud, microservices architectures, and containerization technologies.

Open banking vs. marketplace banking

December 17 2018

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Open banking

It’s conference season, and this year we hosted Sibos in Sydney. Amongst the hot topics were Australia’s New Payments Platform (NPP), open banking and marketplace banking. In this post I share the top insights and trends emerging in the financial industry.

How IoT can enhance customer experiences

Iot customer experience

Rather than following a one-size-fits-all approach, the most successful businesses are rapidly tailoring offerings for customers in real time.

How should banks tackle the innovation challenge from fintech startups?

February 5 2018

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The influence of rapidly-evolving macro-economic conditions and regulatory changes, especially following the 2008 financial crisis, have always kept the financial services industry on its toes. However, few could have foreseen the impact created by the waves of new fintech startups that have surged into the market in recent years. The charge is being led by innovative new entrants, such as Atom Bank, TransferWise and Sonovate, which are finding success in using new technologies to deliver traditional financial services in ways that revolutionise the customer experience.

Webinar: What is Headless eCommerce and Why Should You Care?

headless ecommerce

The consumer landscape continues to rapidly evolve, but it is clear that a consistent brand experience across all purchasing channels is no longer just expected, it is required. This is not just true for retail, but for industries across the spectrum – from manufacturing and CPG to finance and high-tech.

The importance of a consistent, connected brand experience is demonstrated in MuleSoft’s recent Connected Consumer Report, which found that over half of consumers experience an inconsistent,

How APIs are the Backbone of New IoT Standards

iot mulesoft

The Internet of Things (IoT) is supposed to have 10 times the impact of the Web itself, which means it has potentially 10 times the risk for complication, and, with its ubiquity, 10 times the risk to security. Each “Thing” we encounter in our daily and professional lives could potentially be connected within the next couple years. And with so many, many more players, manufacturers, protocols, and programming languages, it all gets exponentially more complicated.