Why open a brick and mortar store? It’s all about the data.

Last month, Amazon announced it would open its second bricks-and-mortar bookstore in San Diego. Its first physical bookstore opened last year in Seattle, setting off a flurry about what that meant for the online retail giant and the future of retail itself.

According to UK tech news site IDGConnect, the physical store is part of ” a general shift towards data driven omni-channel customer experiences…the extensive customer data now available via online channels means companies can now provide a range of targeted customer experiences to suit every purpose.

How is technology transforming the NFL?

February 3 2016

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As the Denver Broncos and Carolina Panthers jog onto the field for Super Bowl 50 this Sunday, most eyes will be drawn to their large shoulder pads and shiny helmets. What many people won’t notice, however, are the tiny, quarter-sized RFID transmitters hidden in their shoulder pads. Made by Zebra Technologies, these connected, wearable devices pinpoint each player’s real-time field position, speed, distance traveled and acceleration by emitting radio frequencies to RFID receivers located around the stadium.

Just say no to slow

In our recent survey of 800 tech leaders, one particular statistic jumped out: 66 percent of IT leaders surveyed say that change is needed in order to meet a “significant” or “drastic” increase in pressure to deliver IT services faster. That’s not surprising, says Ross Mason. He points out, “IT is now critical to a company’s ability to stay competitive in a rapidly changing business environment. The old IT operating mode is fractured.

Extending Connectivity at CES

CES 2016 was supposed to be the year of the connected device – companies of all sizes were unveiling the latest smart devices to make consumers’ lives better and easier. Is this the beginning of the IoT consumer revolution? The picture seems a bit mixed.

This year’s gadgets have been aimed at making sure your home knows what you want before you do. The connected devices that have been announced are all about making everyday tasks easier,

Should businesses “say goodbye to IT”?

Is it time to say goodbye to IT? That’s the argument made by Asheville, North Carolina CIO Jonathan Feldman in Information Week. He says that in the techie and non-techie world, IT departments often are the center of conflict: “like a raging infection in the corporate body, IT is continually at war.”

The problem with IT, he points out, is that the traditional model of IT takes on a superhero role.

New Year’s resolutions for the CIO

A new year will be arriving in just a couple of days and, of course, with it comes the opportunity to make all kinds of resolutions to help your business. How are you going to better incorporate SaaS applications into your business software? How are you going to improve your mobile apps? What is your company going to do to address microservices?

Digital transformation is happening faster than you think.

Holiday shopping on your mobile phone

2015 is shaping up to be one of the most mobile friendly holiday shopping seasons ever. Adobe predicts that for the first time, mobile will drive the majority of shopping traffic. Google has shown that 1 trillion dollars of retail sales were influenced by mobile search in 2015, and 53% of us – up from 41% last year – shopped online using a mobile phone or tablets.

Clearly,

The rising value of APIs

There’s an argument that data is the most valuable resource a company has. As consumers and businesses use more web and mobile apps, and companies use data to provide personalized experiences for their customers, and analysts use data to make real-time decisions, it is becoming clear that the discoverability and presentation of data is increasingly important to how businesses function.

APIs have emerged as as the most accessible way for consumers within the business to extract value out of enterprise data.

My top 5 predictions for 2016

December 8 2015

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It’s no surprise that business is changing dramatically. The potential afforded by digital transformation could have dramatic effects on companies’ growth, scalability, and revenue. Here are the top 5 trends that I think will have a major effect on businesses next year:

IoT

In 2016, we’ll see interesting Internet of Things use cases come to life, rather than major steps forward in devices themselves. With CES approaching in January,

Technology helps Arsenal Football Club create world-class experiences

Arsenal Football Club is one of the most famous football teams in the world. It has over 100 million fans worldwide and sees its international fans as key to its further success, and wants to create amazing experiences for the fans when they come to Arsenal’s home stadium in London. 

In a recent ComputerWeekly article, Arsenal’s CIO, Hywel Sloman, points out that when it comes to the intersection of sports and technology,