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Home > omnichannel

omnichannel

Business

How COVID-19 can change your approach to omnichannel experiences

With COVID-19 impacting businesses and operations on a global scale, organizations across industries need to adapt faster than ever to meet changing consumer behavior
Prasenjit Banerjee
12 mins read | April 30, 2020
Events

Four key takeaways from NRF 2020

This year’s National Retail Federation (NRF) Conference made it clear that retailers must continue to focus investment on delivering seamless, omnichannel experiences for customers
Morgan Fiddler
7 mins read | January 21, 2020
Business

Decathlon digitizes its in-store experience with MuleSoft

Decathlon has over 1,600 sporting goods stores globally and, more recently, they have expanded their presence in the U.S. market. In order to drive
Abbey Cahill
5 mins read | November 20, 2019
Salesforce integration

How ASICS delivered a true omnichannel experience with Anypoint Platform

Over the last few years, eCommerce has boomed and quickly become an important part of our day-to-day lives. The line between online and in-store
Kreena Mehta
10 mins read | June 12, 2019
retail technology concept
Digital transformation

Top 5 retail tech trends

Discover the top five insights realized by IT leaders in retail as they undergo digital transformation. (more…)
Alison Jarris
< 1 min read | May 16, 2019
my pilot app screenshot
Business

How Pilot Flying J developed an omnichannel strategy with MuleSoft

In the 60 years since its foundation as a single gas station in Virginia, Pilot Flying J has grown to be the largest operator
Christine Zuniga
8 mins read | January 15, 2019
eCommerce case study
Business

How C&A increased eCommerce reach by 122% with MuleSoft

C&A doubled its eCommerce reach by 122% and expanded from nine to 20 countries with MuleSoft. Here's how. (more…)
Gabriel Rauchenbichler
8 mins read | December 28, 2018
Omnichannel architecture
Digital transformation

How to build seamless omnichannel experiences with MuleSoft

These days, the entire shopper journey --- from awareness and acquisition to transaction and service --- has been completely disrupted. (more…)
John Withers
15 mins read | October 30, 2018
Business

3 key factors to developing Your omnichannel strategy

It is a common misconception that omnichannel is a matter of connecting system A to system B to create a new mobile app or
Ruba Aleryani
11 mins read | July 24, 2018
omnichannel retail
Business

Why APIs are key to omnichannel retailing

Digital technology has transformed the retail industry over the past decade. The rise of eCommerce is at the centre of these changes, presenting both
Guy Murphy
12 mins read | February 26, 2018
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