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omnichannel

How one finance company built an omnichannel customer notification framework

Previously, OneMain Financial shared how it successfully implemented a C4E. In part two of this series, Chris Spinner, Software Development Manager, dives into how

Chris Spinner

19 mins read | April 6, 2021

How COVID-19 can change your approach to omnichannel experiences

With COVID-19 impacting businesses and operations on a global scale, organizations across industries need to adapt faster than ever to meet changing consumer behavior

Prasenjit Banerjee

12 mins read | April 30, 2020

Four key takeaways from NRF 2020

This year’s National Retail Federation (NRF) Conference made it clear that retailers must continue to focus investment on delivering seamless, omnichannel experiences for customers

Morgan Fiddler

7 mins read | January 21, 2020

Decathlon digitizes its in-store experience with MuleSoft

Decathlon has over 1,600 sporting goods stores globally and, more recently, they have expanded their presence in the U.S. market. In order to drive

Abbey Cahill

5 mins read | November 20, 2019

Salesforce integration

How ASICS delivered a true omnichannel experience with Anypoint Platform

Over the last few years, eCommerce has boomed and quickly become an important part of our day-to-day lives. The line between online and in-store

Kreena Mehta

10 mins read | June 12, 2019

retail technology concept

Digital transformation

Top 5 retail tech trends

Discover the top five insights realized by IT leaders in retail as they undergo digital transformation. (more…)

Alison Jarris

< 1 min read | May 16, 2019

my pilot app screenshot

How Pilot Flying J developed an omnichannel strategy with MuleSoft

In the 60 years since its foundation as a single gas station in Virginia, Pilot Flying J has grown to be the largest operator

Christine Zuniga

8 mins read | January 15, 2019

eCommerce case study

How C&A increased eCommerce reach by 122% with MuleSoft

C&A doubled its eCommerce reach by 122% and expanded from nine to 20 countries with MuleSoft. Here's how. (more…)

Gabriel Rauchenbichler

8 mins read | December 28, 2018

Omnichannel architecture

Digital transformation

How to build seamless omnichannel experiences with MuleSoft

These days, the entire shopper journey --- from awareness and acquisition to transaction and service --- has been completely disrupted. (more…)

John Withers

15 mins read | October 30, 2018

3 key factors to developing Your omnichannel strategy

It is a common misconception that omnichannel is a matter of connecting system A to system B to create a new mobile app or

Ruba Aleryani

11 mins read | July 24, 2018