MuleSoft customer success: “This isn’t just about software – we’re here to help you solve your problems”

March 4 2016

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One of the awesome things about working for MuleSoft is seeing all the innovations our customers produce using Anypoint Platform. And one of the people responsible for helping customers make that happen is Customer Success Director Cat Huegler.

Cat has been working with MuleSoft for two years, and her job is to help global Fortune 500 companies deploy and manage MuleSoft’s products to do extraordinary things. I sat down with Cat recently to talk about the role of customer success at MuleSoft and some of the outcomes that Anypoint Platform is creating.

Stop making spaghetti code

March 3 2016

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Spaghetti is delicious when it’s on your dinner plate, but it can give you indigestion when it’s an enterprise integration pattern. When developers and IT teams are tasked with building integrations, creating too many point-to-point integrations can create an ugly mess that’s brittle, expensive to maintain, and difficult to modify or adapt. This has negative effects on enterprise agility and efficiency.

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Why open a brick and mortar store? It’s all about the data.

March 2 2016

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Last month, Amazon announced it would open its second bricks-and-mortar bookstore in San Diego. Its first physical bookstore opened last year in Seattle, setting off a flurry about what that meant for the online retail giant and the future of retail itself.

According to UK tech news site IDGConnect, the physical store is part of ” a general shift towards data driven omni-channel customer experiences…the extensive customer data now available via online channels means companies can now provide a range of targeted customer experiences to suit every purpose. Advanced analytics also means that companies can better stock stores based on up-to-date sales information.”

Announcing solutions that will transform healthcare

March 1 2016

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We are excited to announce healthcare initiatives that will have a profound effect on the way patients and medical professionals interact. The first of the vertical initiatives is being launched at HIMSS this year with MuleSoft’s new Solution for Epic EMR Integration and its inaugural Healthcare Product Advisory Board.

Why stress is actually good for you – and four ways to manage it

February 26 2016

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Everybody is constantly telling me that stress is bad for my health. But, quite frankly, I’m not so sure. Stress researcher Daniella Kaufer at the University of California, Berkeley, has found that short-term bursts of stress can boost brainpower, productivity and alertness.  In my job as an account executive at MuleSoft, I’ve definitely found that to be true. I never know what’s going to be on my plate that day. Whatever I plan is just the appetizer; the main course is always yet to come. There’s always a new problem, new campaigns, new rejections — you just never know what’s going to happen, whether it’s positive or negative. I thrive on spontaneity.

Encrypt Specific XML Tags With The Power Of DataWeave

February 25 2016

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DataWeave is a powerful language, and the possibilities of what you can do with it are infinite.

In this blog post, I am going to show you how to select specific data inside a series of specified XML tags.

For example, in this case we want to encrypt data inside sensitive XML tags such as an SSN, a credit card number, etc.

We define an array with the XML tags to be encrypted named keyToEncrypt (we are encrypting just the contents, not the whole line including the tag)

CloudHub CLI Tool: New version release

February 24 2016

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In the past you might have experienced the Command Line Cloudhub tools, and if so, you might have encountered many limitations regarding usability and options of commands.

Now, a new version with improvements that will be appreciated for any user looking for a simplified usage of CH without losing any feedback nor visibility of their actions. This tool will be of good use for support and clients especially when needing to search quickly for answers regarding entitlements and information regarding organizations and environments.

Introduction to Deploying Mule: From Workstation to Production

February 22 2016

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We often say that if your business uses MuleSoft, you’ll reap rewards in increased speed, agility, and flexibility that will help your business succeed in today’s hyper-competitive environment. And our customers have proven that to be true. But how exactly do you go from siloed data and entangled point-to-point integrations to smooth, fast, API-led connectivity?

MuleSoft at MuleSoft: HR system to Charles Schwab

February 19 2016

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Recently we launched a service for MuleSoft employees (Muleys) to be able to manage their stock options online using Charles Schwab’s service. With the solution, there is a requirement to exchange data between our HR system and Schwab in both directions. As you can imagine, accuracy is key where anything financial is concerned and as such, reducing complexity reduces the risk of errors. With over six hundred employees now and forecasting fifty percent growth in headcount this year, we needed to have something automated and efficient. We decided to use our technology to build a solution to help us make this easy for our employees – especially since we needed to launch the solution all at once to our existing employees as well as make it scale over time.

What we learned from failed SOA implementations

February 17 2016

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It’s been almost 30 years since the concepts behind SOA, specifically the notion of decomposing monolithic applications as discrete functions, were first introduced.  Many organizations embarked on the journey towards SOA, but results have been mixed.  Though SOA has several benefits and can be a powerful architectural paradigm, many SOA implementations have fallen short. In this blog post, we explore the primary reasons SOA, as an approach, failed to deliver on expectations.