Digital transformation

Rethinking the customer journey after COVID-19

The world has seen tremendous change in the last few months. “Social distancing” has become the norm to protect against coronavirus and businesses, big... read more.

Prasenjit Banerjee

11 mins read | April 27, 2020

Digital transformation

Preparing for today and tomorrow: The importance of a company-wide integration strategy

As the COVID-19 pandemic changes consumer behaviour and puts increasing pressure on traditional business models digital transformation has never been more important. But to... read more.

Ulysses Naguit

7 mins read | April 26, 2020

IT management

Creating a positive customer service experience during COVID-19

Remember the good old days when eCommerce and social media were just getting big? ECommerce led to more touchpoints for businesses to connect with... read more.

Dan Owen

15 mins read | April 23, 2020

Business

3 ways interoperability helps get more patients tested in the COVID-19 outbreak

This article was originally posted on the Salesforce blog. COVID-19 has overwhelmed governments and healthcare resources around the world. This crisis underscores the importance... read more.

Kevin Flanagan

8 mins read | April 16, 2020

IT management

How integration can future-proof IT for disruption

What do manufacturing companies, healthcare providers, and fast food retailers have in common? They all need to access data to deliver on mission-critical and... read more.

Brandon Cohan

8 mins read | April 15, 2020

IT management

How to survive disruption: an IT leader’s guide to business continuity

High availability (i.e., system redundancy) and disaster recovery (i.e., backup and restore) are common topics for IT leaders and practitioners. On the other hand,... read more.

Stephen Fishman

15 mins read | April 14, 2020

Digital transformation

6 companies leading change through crisis

With unprecedented circumstances comes unpredictable demand, changes in customer behavior, new ways of working, and the need to make a difference in whatever way... read more.

Ellie Scholz

7 mins read | April 14, 2020

IT management

IT’s checklist: leading the business through crisis

In times of crisis, like this one, companies can face enormous disruption to their business and executives are pressured to make a series of... read more.

Jack Holt

14 mins read | April 13, 2020

Business

How one Muley protected dozens of healthcare workers with a 3D printer

The COVID-19 pandemic is creating various challenges for people all around the world. In order to get through this, communities need to come together... read more.

Pedro Tokarski

6 mins read | April 8, 2020

IT management

5 best practices for engaging your virtual workforce

Staying connected and keeping your teams engaged is more important than ever as we navigate new challenges during this COVID-19 pandemic. Our MuleSoft/Salesforce executive... read more.

Rachel Tan

11 mins read | April 7, 2020

7 business leaders share their digital imperatives for 2022

How MuleSoft Training and Certification helped upskill a new tech company

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