There’s a revolution underway in enterprises, as businesses look to digitally transform to enhance the customer experience. From seamless omni-channel shopping to voice activated connected devices, customers expect businesses to evolve rapidly and deliver experiences they value. We are in the middle of one of the most important economic movements in a generation, often referred to as “uberization.” This is shifting businesses away from traditional models and towards an “everything-as-a-service (XaaS)” model that combines: instant gratification,
In enterprise system integrations, there’s no escaping the need to include file transfers in workflows. Integrators building out an application network in MuleSoft often need to meet various file transfer use cases involving multiple B2B partners, customers, and internal lines of business. It isn’t uncommon for large consumer goods companies to exchange millions of files per month with partners such as retailers, banks, and wholesalers.
Studies show that 91% of enterprises are using or have plans to use microservices. The reasons are well documented — monolithic architectures are hard to develop and maintain, while microservices allow for greater agility with smaller, targeted services.
Alexandra Martinez is a member of our Developer Community and has been leading our Meetup Group in Toronto for a few years now. She brings her local community together on a regular cadence, each time with more and more attendees. For more information on how to join the MuleSoft Community, visit our Community page.
Before this app, our HR department at Bits In Glass (BIG) was manually posting messages to different Slack channels in our workspace.
The service landscape is continuously evolving. Today, 72% of customers expect service agents to have access to all of their information; yet, 70% of service agents can’t find the customer information they need to do their job on one screen. Customer service organizations must meet ever-rising customer standards for fast, personalized, and connected engagement that requires access to service anytime and anywhere. Agents not only need tools to help their customers,
What is an API developer experience? It sounds similar to user experience (UX), right? Almost – API developer experience (DX) is the practice of understanding how developers work, and more importantly, optimizing the experience they have through the whole lifecycle of an API. The developer experience has lately evolved from user experience because it sees developers as a special — and unfortunately — underrated case of user. Creating a positive experience for your developers is about understanding the context of how they use APIs,
MuleSoft provides the most widely used integration platform for connecting any application, data source or API, whether in the cloud or on-premises. With Anypoint Platform®, MuleSoft delivers a complete integration experience built on proven open source technology, eliminating the pain and cost of point-to-point integration. Anypoint Platform includes CloudHub™ iPaaS, Mule ESB™, and a unified solution for API management™, design and publishing.