Transforming Deloitte’s customer relationships: CRM rationalization scale

Customer relationship CRM

Deloitte is the largest professional services provider in the world with a global revenue approaching $40B and over 250,000 partners and employees. It has achieved and maintained this position through its unparalleled relationships with organizations across all industries as their trusted advisor. More often than not, Deloitte is the first port of call for solving their customers’ most challenging problems. As Deloitte has grown, managing global customer relationships in a consistent manner has become increasingly challenging against the backdrop of complex technology and system architectures.

How Pilot Flying J developed an omnichannel strategy with MuleSoft

my pilot app screenshot

In the 60 years since its foundation as a single gas station in Virginia, Pilot Flying J has grown to be the largest operator of travel centers in North America. With over 750 locations serving more than 1.6 million professional drivers and traveling motorists daily, Pilot Flying J provides its guests with overnight parking, showers, warm meals, Wi-Fi, and a vast array of merchandise.

How to build an agile mobile strategy using APIs

application layers stock image

As the number of mobile users grows to almost 5 billion in 2019, companies are under immense pressure to deliver engaging and secure apps, and not just for consumers. Mobile apps have become an essential tool to unlock employee innovation and productivity. And key to providing the experiences that customers and employees expect is the ability to access data, systems, and processes in an elegant, user-friendly design.

17 MuleSoft Community Meetups to kick off 2019

MuleSoft Community Meetup

More than 120 MuleSoft Community Meetups were held across 30 countries and garnered more than 5,000 attendees in 2018. 2019 already hits the ground sprinting with 17 events scheduled so far in January and February!

How the Industrial Commission of Arizona automated workflows using MuleSoft and Salesforce

Business woman hand smartphone multi-channel communication

The Industrial Commission of Arizona (ICA) administers and enforces state laws relating to the protection of life, health, safety, and welfare of Arizona’s employees. This includes laws relating to workers’ compensation, occupational safety and health, payment of wages, and child labor.

CIO insights: 3 key takeaways for digital transformation

Digital transformation concept - hand turning dial

Seventy four percent of companies are going through some form of digital transformation. With percentages that high, there must be value buried somewhere in these initiatives, right? From my perspective, having worked as a strategic advisor and Global CIO for over 20 years, the value comes to those pursuing transformation.

JSON logging in Mule 4: Getting the most out of your logs

JSON Logger Mule 4 logo

This is a sequel to my previous blog post about JSON logging for Mule 3. In this blogpost, I’ll touch upon the re-architected version of the JSON logger for our awesome Mule 4 release while leveraging the (just as awesome) SDK!

Untangling B2B file exchange integration with API-led connectivity

B2B file exchange

The orchestration of system-to-system file transfers by enterprises with external trading partners (commonly known as B2B file transfer) has been around for decades; as far back as the beginning of standard network protocols.

20 connectors to expand your ecosystem in 2019

anypoint connectors

In the digital economy, connectivity is everything. A key part of connectivity is growing an ecosystem that enables you to tap into data from anywhere.

At MuleSoft, we enable connectivity to everything. As a No. 1 priority, we will continue to invest in tooling that makes it easy to build your own connectors as well as connect to any API. As such, we are constantly expanding and updating the number of connectors provided by MuleSoft and our ecosystem.

How C&A increased eCommerce reach by 122% with MuleSoft

eCommerce case study

C&A doubled its eCommerce reach by 122% and expanded from nine to 20 countries with MuleSoft. Here’s how.