5 ways energy and utilities providers are improving customer experiences

December 27 2019

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My first blog post in this series gave an overview of why energy and utilities firms like Siemens are undergoing digital transformation to remain competitive. One common digital initiative for energy and utility providers is improving customer satisfaction; conditioned by other high-tech industries, consumers increasingly expect personalized, omnichannel experiences — leading utilities to tap into new technologies.

Citizen Integrators and low-code integrations with Flow Designer

December 26 2019

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A few years ago, Gartner predicted the emergence of the Citizen Integrator: a domain specialist without an engineering background. They would use “clicks, not code” to integrate software applications and perform integration tasks as a whole, without differentiating the processes of integrating data from applications.

They are focused on automating business tasks and on business outcomes building integrations. They see integration as a tool to achieve those  outcomes.

Introducing the WebSockets connector

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To achieve efficient implementations with Async APIs, the need for new protocols and exchange patterns has become critical. Which is why we are excited to announce the release of the Mule WebSockets connector!

A WebSocket is a bi-directional, full-duplex, and persistent connection that is established on top of your existing HTTP infrastructure. Now, you no longer need to open new ports, modify firewalls, routers, or support new protocols. 

MuleSoft’s online migration on DynamoDB

Database schema migration is often an intimidating concept for many software engineers. In an ideal world, developers start with the perfect database schema that can scale to handle millions of requests to their service. But there can be times where you pick the wrong datastore or a data model that you need to change after your product is in the hands of customers.

Our engineering team at MuleSoft faced this challenge last year.

How APIs can help CURE the Innovator’s Dilemma

December 19 2019

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Let’s face it: digital transformation isn’t about digitizing. Every company is already using digital information and software applications, and those who are converting paper records and processes to digital ones are hardly getting ahead of the curve. Digital transformation is about surviving and thriving in the digital economy. Where the 20th century industrial economy was relatively stable for successful corporations, this century’s economy is volatile. There is money to be made, but each coin has an opportunity on one side and a threat on the other.

Why digital retail is like online dating

When it comes to online dating, it’s all about how you present yourself. Your profile needs to speak to who you are and send the right signals to help the dating site match you with someone compatible. Having an appealing online profile applies to digital dating, but digital retail as well. 

Retail brands need to make sure their digital presence is matching their customer’s wants and needs — in order to have a successful relationship with their customers.

DataWeave function chaining for Java programmers

In this article, you will learn how to use method chaining in DataWeave with reference to Java 8 lambda expressions and how to convert from Java Streams into DataWeave chaining. 

Java 8 introduced the Stream API, which is used to process a stream of objects. Various methods can be chained together such as filter, limit, map, and reduce,

How APIs power digital transformation for energy and utilities

December 16 2019

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The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies. 

Deployment options of Anypoint Platform

This blog describes Mule and Anypoint Platform deployment options and maps them to the most common use cases and customer needs. 

Before diving into existing capabilities and the most common use cases, let me start by sharing how MuleSoft products have evolved over time. 

IT Visionaries Podcast: How to connect the world using APIs and integration

I had the pleasure of joining Ian Faison, founder of Mission.org, to record an episode for the podcast, IT Visionaries. The episode is part of a series hosted by the Salesforce Customer 360 Platform to discuss emerging trends in IT and how you can apply those trends at your organization. 

I’ve shared the top five insights from our conversation below. My main hope for you when listening to the podcast and reading this list is that you start thinking about APIs and integration as the drivers of change within your organization.