Technology is important to enterprise success. However, the larger a company becomes, and the more technology projects it initiates, the more complexity and fragmentation arises in both business processes and the technology landscape. In order to deal with this difficult environment, companies often introduce rigorous management and control processes, but these can become overly rigid and calcify innovation and agility.
In the previous blog post of this series on C4E, I discussed using an API-led approach to build software applications. The C4E practice encourages reuse of resources, collaboration with third-party developers, and frequent direct interaction with business owners. During the initial discovery phase, the team recognizes the opportunity to develop a System API that provides an endpoint for retrieving data from a lookup list. The System API also allows for the list to be replaced and updated.
Previously, I wrote a blog post about IT Engineering here at MuleSoft and how we use MuleSoft products at MuleSoft. Inter-team communication is critical for us to complete projects and we decided to implement a Center for Enablement (C4E) approach internally. The MuleSoft customer success team offered to assist us in pursuing an evolved approach to developing MuleSoft applications for IT.
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