How Trustees Executors used integration and automation to become a modern finserv company

The financial services sector has been on a rapid path of digital transformation, focusing on innovation to support its internal systems, stakeholder interactions and customer experience. COVID-19 put even greater pressure on the sector to deliver world-class digital services to customers and partners. 

How RBC Wealth Management built a 360-degree customer view with MuleSoft

The pandemic accelerated digital transformation efforts by up to seven years, and the challenge for enterprises here is ensuring transformation is a long-lasting success. The ongoing pressure for organizations to build faster, better connected experiences to improve customer relationships is essential to satisfy the modern, all-digital consumer. 

OakNorth’s journey from the first cloud-based commercial bank to the top 1%

We’ve seen several trends gathering steam in the financial services sector in the past year, as Carole Layzell, Senior Director of Customer Transformation at Salesforce, identified at our recent EMEA Financial Services Summit. Among these is an emerging ethos of doing well by doing good – winning the support of new customers by catering to […]