Companies around the globe and in every industry are undergoing digital transformation. The goal of this transformation is to provide customers with the connected experiences they’ve come to expect. Today’s customers want integrated, personalized, truly connected products, services, and experiences that can be leveraged across every channel.
For the fifth annual Connectivity benchmark report, MuleSoft, in partnership with Vanson Bourne, surveyed 800 IT leaders from global enterprises — from the US and the UK to Germany and Japan — on the state of digital transformation and connectivity. Here are the top key takeaways from the 2020 connectivity benchmark report:
There’s a revolution underway in enterprises, as businesses look to digitally transform to enhance the customer experience. From seamless omni-channel shopping to voice activated connected devices, customers expect businesses to evolve rapidly and deliver experiences they value. We are in the middle of one of the most important economic movements in a generation, often referred to […]
In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the modern energy and utilities provider. New technologies and tools support anytime, anywhere access of data, real-time processing, and increasingly rich analytics functionality. As executives and line-of-business owners increase the pressure on […]
The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies.
In my first blog, I explained what digital transformation is, why connectivity and integration is vital for a successful digital transformation, and how MuleSoft’s Anypoint Platform is an engine to power that digital transformation. In this blog post, I’ll be using a common digital transformation initiative in the domain of digital customer experience (DCX) as […]
In part 1, I presented how we digitalized and transformed the traditional assisted transport service of an NGO. The transformative change from digitalization to digital transformation is challenging because it requires change. The following image shows the three relevant stages.
This article will present the concept of a “Digital Transformation Engine,” its value and ideal capabilities. Next, we’ll explore how Anypoint Platform is uniquely positioned to provide such capabilities and deep dive into the most common integration patterns and data sync strategies within the context of digital transformation.
How many have you heard that you need APIs for digital transformation? How about that this also requires cultural transformation? Let me guess: too many! Businesses are struggling when it comes to knowing what to look for, what actions to take, and how to make digital transformation work. Digital transformation is more than just technology. […]
Over the past few years, digital transformation has become a catch-all term for reimagining business in the digital age: it can refer to any process that uses digital technologies to solve for changing business and market requirements. Nearly all (97%) IT decision makers are involved in digital transformation initiatives at their respective organizations, but many […]