Automate anything, empower everyone. At MuleSoft CONNECT 2022, IT leaders, product experts, architects, and community members met in four cities around the world to dive deep into how to drive a scalable, values-driven digital transformation leveraging the latest innovations from MuleSoft and Salesforce.
Consumers have long expected to be able to engage with service providers – whether that’s banks, retailers, doctors, or local councils – through digital channels. But the outbreak of COVID-19 accelerated this demand to a completely new level.
Has your retail business undergone a metamorphosis in the last five years?
Many digital transformation initiatives are failing. In fact, 85% of digital transformations are slowed down or derailed by integration challenges. Why? Because various disparate systems and legacy infrastructure are barriers.
Throughout our CIOs Unfiltered series, we’ve sat down for conversations with more than 20 tech thought leaders from across a variety of industries. Our guest speakers did not hold back! Topics ranged from digital transformation and operating models to data, automation, and so much more. To build a foundation for success across all of these […]
Organizations in the life sciences industry are focusing on a patient-first mentality and are looking to use digital transformation to make that happen. At the heart of a patient-centric transformation is self-service to enable a patient to access information easily and quickly. That’s why many life sciences companies are moving away from traditional engagement channels […]
In a recent article about a major retailer’s struggles to balance Amazon-grade competitive pressure to digitally transform against the livelihoods of its in-store customer associates, CNBC.com quotes Wharton School professor Santiago Gallino as saying that retailers must “reinvent themselves and rethink the role of employees [or risk becoming extinct].”
Yarra Valley Water is Melbourne’s largest retail water utility, providing essential water and sanitation services to over two million people across the Australian city. Using MuleSoft’s Anypoint Platform, Yarra Valley Water has embarked on its digital transformation journey to provide a superior, connected experience for its customers, employees and partners. In this blog, Glenn Wilson, […]
Digital transformation Learn how integration is driving innovation across the globe, with thought leadership from industry leaders and expert advice on how to digitally transform your organization. Digital transformation 7 business leaders share their digital imperatives for 2022 Learn the seven things these business leaders are prioritizing in the new year to not only survive […]
The past year brought with it an unfathomable level of disruption to norms: impacting business priorities and digital transformation initiatives and drastically altering expectations from customers. While 2020 is in the past, the key learnings and radical shifts it has prompted will be ever more relevant this year. Organizations are seeking to navigate a new […]