Customer behavior is changing, and expectations are now higher than ever. Successful organizations across various industries recognize that a customer-centric approach is necessary for competitive differentiation. The ability to provide innovative products and services to customers, while delivering a unique experience to customers, is top-of-mind for CIOs. Last week, 24 CIOs gathered in Melbourne and […]
Our Buenos Aires office is home to our Engineering hub, and a large portion of our Buenos Aires team are developers and engineers. However, what you may not realize is that a growing number of them are actually not on our Engineering team at all. They are working directly with our customers on solving some […]
This year, we are starting a new roundup series, highlighting the top 2018 blogs of each quarter in order to provide our readers with insight into the most popular stories!
Imagine that retailers, banks, and hospitals can access all data about their customers through a single interface––the data might include the last product a customer purchased (retailers), their financial information (banks), or their medical history (hospitals). This concept of a constantly refreshed, accurate, timely customer data layer is known as a 360-degree view of the […]
I have wanted to be a salesperson ever since a Silicon Valley CEO guest lectured my favorite college class at UC Berkeley. “We’re always selling,” she said. “If you want to be a leader of any kind of organization, you need to build credibility and learn how to influence people.” I knew I wanted to […]
Last fall we wrote an article that examined which APIs draw the most interest from developers. In that article we relied upon the API tracking functionality that each profile has as the metric for determining which APIs are the most popular. As many users of ProgrammableWeb know, reader’s can track any asset on ProgrammableWeb.com (APIs, […]
We are excited to announce that MuleSoft’s UK offices – in London and Reading – have been named best places to work in the UK by the Sunday Times. We opened our first office in EMEA in London and, just last year, we expanded to Reading. Today, we have a number of offices across the EMEA region, […]
We are introducing new features and lots of improvements in Mule 4. In support of Mule 4, we are also focusing on improving user experience of the Salesforce Connector, one of the most popular SaaS applications. In this blog post, I will showcase a demo that provides insight into the new capabilities in the Salesforce […]
When people and companies grow wildly successful, we often forget that they have the same number of hours in the day as everyone else. Yet, we often find ourselves speculating, how do they do what they do…and how do they do it so well? For Amazon, the answer might not be so clear-cut to the […]
Nearly 20 years ago, there was a major economic shift — from a services economy to an experience economy. Since then, the accelerating pace of technology, fueled by hyperspecialization, digitization, and the ability to programmatically control these new environments, has been quietly ushering in a new economy set to challenge every industry — the coherence […]