MuleSoft at MuleSoft: Building integrations to accelerate sales compensation

Hi, I’m Henry and I lead the Global Sales Compensation team at MuleSoft. My team and I create and operationalize the company’s sales compensation plans, determine quotas, and provide critical feedback on sales performance across all sales functions. We work with sales leaders on executing their go-to-market sales strategies and create mathematical models to determine […]

MuleSoft at MuleSoft: Creating a lookup System API with a C4E

In the previous blog post of this series on C4E, I discussed using an API-led approach to build software applications. The C4E practice encourages reuse of resources, collaboration with third-party developers, and frequent direct interaction with business owners. During the initial discovery phase, the team recognizes the opportunity to develop a System API that provides […]

MuleSoft at MuleSoft: The Center for Enablement’s discovery phase

Previously, I wrote a blog post about IT Engineering here at MuleSoft and how we use MuleSoft products at MuleSoft. Inter-team communication is critical for us to complete projects and we decided to implement a Center for Enablement (C4E) approach internally. The MuleSoft customer success team offered to assist us in pursuing an evolved approach […]

MuleSoft at MuleSoft: Using our own products in IT engineering at MuleSoft

I’ve been an Integration Architect in IT engineering here at MuleSoft for about one and a half years. When I arrived, our group had a full queue of potential development projects, but were still maintaining many legacy and point-to-point applications created by external developers outside of IT. Each application was designed well and accomplished singular […]

MuleSoft at MuleSoft: How APIs Improve Business Processes

Read more on the rising value of APIs and how organizations can use APIs to improve business processes and better align IT and the business.  Using Anypoint Platform to improve business processes at MuleSoft has been hugely successful. The good news is that with each successful integration, we are asked to do more and more and more, and […]

MuleSoft at MuleSoft: HR system to Charles Schwab

Recently we launched a service for MuleSoft employees (Muleys) to be able to manage their stock options online using Charles Schwab’s service. With the solution, there is a requirement to exchange data between our HR system and Schwab in both directions. As you can imagine, accuracy is key where anything financial is concerned and as such, reducing complexity […]

MuleSoft at MuleSoft: building the Salesforce and Slack integration to improve sales

In yesterday’s post, Mike pointed out that if our sales team responds quickly to a lead, it correlates to a higher probability of connecting with the prospect. This is something we had to take seriously. To deliver a solution, we partnered with Marketing Operations and the Account Development teams. The first step was to determine the systems we needed to interface […]

MuleSoft at MuleSoft: Responsive sales by integrating Salesforce and Slack

When anyone shows interest in our technology we want to engage with them as soon as possible. We are excited about what we build with at MuleSoft and any opportunity to share that excitement with someone is a big deal. One day we were hanging out with some fellow Muleys from the Sales Development and Marketing teams and they were […]

MuleSoft at MuleSoft: Anypoint vs. Custom Code Automation

There are numerous great reasons for using Anypoint Platform at MuleSoft. You might even assume that inside the company there would be little competition. But like many organizations, using Anypoint here required competing with the inherent desire people have to use custom code for integrations. Custom code integrations have a natural gravity to them. The practice generally starts […]

MuleSoft at MuleSoft: Streamlining Sales and Billing with Anypoint

One of the great uses of Anypoint Platform is automating business processes that need to interact with multiple systems and deliver useful functions. Many times these business processes are ones that started out requiring humans and as the business has grown it has become clear that the human process will no longer scale with the demand. […]