Customer expectations are constantly changing, which puts immense pressure on businesses to innovate or suffer the consequences. As a result, 97% of executives surveyed for the 2019 MuleSoft Connectivity Benchmark Report say digital transformation is a top priority for their organization. To meet customer expectations, a company must be able to derive important insights from […]
Over the past few years, digital transformation has become a catch-all term for reimagining business in the digital age: it can refer to any process that uses digital technologies to solve for changing business and market requirements. Nearly all (97%) IT decision makers are involved in digital transformation initiatives at their respective organizations, but many […]
I’ve been at MuleSoft for two years now, including one year as part of Salesforce. Our 1-1-1 model is one of the most exciting things we do as a company. I’m always proud and happy to talk about it to people I’ve met.
In the midst of a top 10 global bank’s central IT transformation with MuleSoft, it began to realize the benefits of an application network. This blog will cover how the bank developed a strategic approach to expand its network, launching a new initiative to integrate multiple instances of Salesforce Marketing Cloud and Sales Cloud to […]
Lisa Oshima is a consultant specializing in digital strategy, business development, and developer marketing. She founded the Socialize Mobilize consultancy in 2003 and has been helping companies of all sizes transform digitally ever since. We spoke to Lisa about how APIs fit into the overall context of the digital economy.
Time flies! It’s been six months since I joined MuleSoft as Global Leader of API Strategy. In that time I’ve met and worked with an incredible group of people covering all aspects of our business, worked with customers on their digital journeys, and spoken at the first two CONNECT events in Atlanta and San Francisco. […]
One top 10 global bank’s efforts to improve its IT operations was quickly coming to fruition; following the success of applying API-led connectivity to mortgage lending, its IT team embarked on another project to unify collections and recovery experiences.
The role of the chief information officer is becoming ever more important as they drive organizations toward success with both business and technology in mind. We’ve rounded up some of the best CIO podcasts that talk about everything from digital transformation to cloud security to measuring the impact of IT.
With the talent market growing increasingly competitive, it’s more important than ever for companies to build a multiyear strategy for human capital resources management (HCM), enterprise resource planning (ERP), apps, and analytics to recruit, onboard, retain, and develop their employees.
Today’s enterprises are increasingly dependent on all types of APIs and applications for flexibility and rapid development. However, if even one component of this chain breaks, it can have a ripple effect on its dependents, ultimately sacrificing customer experience and impacting the overall business. Meanwhile, the demand on IT is only getting higher, and the […]