Time flies! It’s been six months since I joined MuleSoft as Global Leader of API Strategy. In that time I’ve met and worked with an incredible group of people covering all aspects of our business, worked with customers on their digital journeys, and spoken at the first two CONNECT events in Atlanta and San Francisco. […]
One top 10 global bank’s efforts to improve its IT operations was quickly coming to fruition; following the success of applying API-led connectivity to mortgage lending, its IT team embarked on another project to unify collections and recovery experiences.
The role of the chief information officer is becoming ever more important as they drive organizations toward success with both business and technology in mind. We’ve rounded up some of the best CIO podcasts that talk about everything from digital transformation to cloud security to measuring the impact of IT.
With the talent market growing increasingly competitive, it’s more important than ever for companies to build a multiyear strategy for human capital resources management (HCM), enterprise resource planning (ERP), apps, and analytics to recruit, onboard, retain, and develop their employees.
Today’s enterprises are increasingly dependent on all types of APIs and applications for flexibility and rapid development. However, if even one component of this chain breaks, it can have a ripple effect on its dependents, ultimately sacrificing customer experience and impacting the overall business. Meanwhile, the demand on IT is only getting higher, and the […]
Jeff Sussna is a leading voice in the DevOps community. Advocating the approach of “moving fast without breaking things,” he helps organizations evolve toward high-performing teams in an agile ecosystem of people, products, practices, and promises. I spoke to Jeff recently about the most effective techniques he’s seeing and how they can be employed at […]
Since our Anypoint Platform October 2018 release, you’ve likely heard us talking a lot about the application network graph. We have continued to build on this foundational release and increasingly the application network graph is driving intelligence across Anypoint Platform.
More than a decade on, the API economy continues to boom. As digital transformation sweeps organizations of every size in every industry and API-enabled digital channels like smart home devices become mainstream, the importance of APIs in people’s everyday lives is only increasing. However, just as the original gold rush that ballooned the population and […]
To provide you with the best posts from the past month to go back and read, here are the five most popular blog posts in July 2019:
Did you know 69% of service leaders say a single customer view provides more cross-sell and upsell opportunities? That’s right—customer service as a revenue generator! Yet, 70% of service agents can’t find all the information they need to do their job on one screen.