There’s a revolution underway in enterprises, as businesses look to digitally transform to enhance the customer experience. From seamless omni-channel shopping to voice activated connected devices, customers expect businesses to evolve rapidly and deliver experiences they value. We are in the middle of one of the most important economic movements in a generation, often referred to […]
This blog post explains a recent release of Anypoint Visualizer, which introduced a revamp to host multiple visualizations geared for specific use cases, including a brand new Policy Visualization.
In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the modern energy and utilities provider. New technologies and tools support anytime, anywhere access of data, real-time processing, and increasingly rich analytics functionality. As executives and line-of-business owners increase the pressure on […]
This year’s National Retail Federation (NRF) Conference made it clear that retailers must continue to focus investment on delivering seamless, omnichannel experiences for customers while simultaneously improving operational efficiencies. Some major takeaways from this year’s NRF conference were that retailers need to implement technologies that reduce in-store friction, and must seek out ways to merge […]
API New Year! Before jumping headlong into the new decade, I want to take a moment and revisit some of the API strategy highlights in 2019. I covered several topics on the MuleSoft blog last year, but here are some of the bigger non-blog items worth giving a second — or first — look.
Database schema migration is often an intimidating concept for many software engineers. In an ideal world, developers start with the perfect database schema that can scale to handle millions of requests to their service. But there can be times where you pick the wrong datastore or a data model that you need to change after […]
When it comes to online dating, it’s all about how you present yourself. Your profile needs to speak to who you are and send the right signals to help the dating site match you with someone compatible. Having an appealing online profile applies to digital dating, but digital retail as well. Retail brands need to […]
I had the pleasure of joining Ian Faison, founder of Mission.org, to record an episode for the podcast, IT Visionaries. The episode is part of a series hosted by the Salesforce Customer 360 Platform to discuss emerging trends in IT and how you can apply those trends at your organization. I’ve shared the top five […]
Dreamforce — wow — what a week! Whether you experienced the magic in person, joined the millions of online attendees, or didn’t have a chance to tune in this year — we’ve got you covered with a recap of the 10 top moments at Dreamforce ‘19.
In part 1, I presented how we digitalized and transformed the traditional assisted transport service of an NGO. The transformative change from digitalization to digital transformation is challenging because it requires change. The following image shows the three relevant stages.